
Problem Type  Access Cards/Levels & Time Schedules 

Problem Type  Access Control 

Problem Type  Access Control  User Funded 

Problem Type  Mechanical 

Problem Type  Scientific Equipment 

Problem Type  Air Conditioning 

Problem Type  Mould 

Problem Type  Security System Custodian App


Problem Type  Fire Services 

Problem Type  Fire Isolation 

Problem Type  Gases 

Problem Type  Intruder Alarms/Duress 

Problem Type  Intruder Alarms/Duress User Funded 

Problem Type  Air Conditioning 

Problem Type  Intruder Alarms/Duress User Funded


Problem Type  Security System Custodian App


Problem Type  Carpentry Internal 

Problem Type  Pest Control 

Problem Type  Scientific Equipment 

Problem Type  Auto Doors 
B 
Definition 
Bins  overfull 
Problem Type  Cleaning 

Problem Type  Waste 

Problem Type  Pest Control 

Problem Type  Carpentry Internal 

Problem Type  Air Conditioning 

Problem Type  Mechanical 

Problem Type  Boom Gates 

Problem Type  Signage 

Problem Type  Grounds Hardscape 

Problem Type  Lights External 

Problem Type  Lights Internal 

Problem Type  Signage 
C 
Definition 

Problem Type  Access Control  User Funded 

Problem Type  Lights External 

Problem Type  Grounds Hardscape 

Problem Type  Carpentry Internal 

Problem Type  External Carpentry 

Problem Type  Cleaning 

Problem Type  Mould 

Problem Type  Carpentry Internal 

Problem Type  Pest Control 

Problem Type  CCTV 

Problem Type  CCTV User Funded


Problem Type  Carpentry Internal 

Problem Type  External Carpentry 

Problem Type  Cleaning 

Problem Type  Waste 
Clocks 
Problem Type  Electrical 

Problem Type  Pest Control 

Problem Type  Refrigeration 

Problem Type  Waste 

Problem Type  Carpentry Internal 

Problem Type  Mechanical 

Problem Type  Carpentry Internal 

Problem Type  Security System Custodian App

D 
Definition 

Problem Type  Carpentry Internal 

Departments are required to pay for the repair and any maintenance incurred on Departmental Property 

Problem Type  Waste 

Problem Type  Scientific Equipment 

Problem Type  Carpentry Internal 

Problem Type  Auto Doors 

Problem Type  Access Control 

Problem Type  Fire Services 

Problem Type  Locks & Keys 

Problem Type  Mechanical 

Problem Type  Grounds Hardscape 

Problem Type  Intruder Alarms/Duress 

Problem Type  Air Conditioning 
E 
Definition 

Problem Type  Electrical


Problem Type  Access Control 

Problem Type  Access Control 

Problem Type  Emergency Call Points (ECP) 

Problem Type  Lights Internal 

Problem Type  Air Conditioning 

Problem Type  Fire Services 

Problem Type  Electrical


Problem Type  Fire Services 

Problem Type  Fire Services 
F 
Definition 

Problem Type  Mechanical 

Problem Type  External Carpentry 

Problem Type  Grounds Hardscape 

Problem Type  Grounds Ovals 

Problem Type  Fire Isolation 

Problem Type  Fire Services 

Problem Type  Lights Internal 

Problem Type  Carpentry Internal 

Problem Type  Grounds Hardscape 

Problem Type  Mechanical 

Problem Type  Refrigeration 

Problem Type  Security System Custodian App


Problem Type  Refrigeration 

Problem Type  Scientific Equipment 

Problem Type  Mould 
G 
Definition 

Problem Type  Grounds Landcape 

Problem Type  Gases 

Problem Type  Carpentry Internal 

Problem Type  External Carpentry 

Problem Type  Cleaning 

Problem Type  Grounds Hardscape 

Problem Type  Grounds Landcape 

Problem Type  Grounds Ovals


Problem Type  Plumbing 
H 
Definition 

Problem Type  Carpentry Internal 

Problem Type  Carpentry Internal 

Hazard / damage to property 

Problem Type  Air Conditioning 

Problem Type  Locks and Keys User Funded 

Problem Type  Mechanical 

Problem Type  Plumbing 
I 
Definition 

Problem Type  Refrigeration 

Problem Type  Intruder Alarms/Duress 

Problem Type  Intruder Alarms/Duress User Funded 
J 
Definition 

Problem Type  Air Conditioning 
K 
Definition 

Problem Type  Security System Custodian App


Problem Type  Locks & Keys 

Problem Type  Locks and Keys User Funded 
L 
Definition 

Problem Type  Grounds Landcape 

Problem Type  Grounds Landcape 

Problem Type  Grounds Ovals 

Problem Type  Plumbing 

Problem Type  Cleaning 

Problem Type  Carpentry Internal 

Problem Type  Lifts 

Problem Type  Lights External 

Problem Type  Lights Internal 

Problem Type  Grounds Ovals 

Problem Type  Grounds Hardscape 

Problem Type  Cleaning 

Problem Type  Locks and Keys User Funded 

Problem Type  Locks & Keys 

Problem Type  Gases 
M 
Definition 

What is the difference between maintenance and new works? 

Problem Type  External Carpentry 

Problem Type  Mechanical 

Problem Type  Mould 

Problem Type  Air Conditioning 

Problem Type  Grounds Hardscape 

Problem Type  Grounds Ovals 
N 
Definition 

Problem Type  Lights Internal 

What is the difference between maintenance and new works? 

Problem Type  Carpentry Internal 
O 
Definition 

Problem Type  Grounds Ovals


Problem Type  Lights External 
P 
Definition 

Problem Type  Painting 

Problem Type  Fire Services 

Problem Type  Carpentry Internal 

Problem Type  Access Cards/Levels & Time Schedules 

Problem Type  Grounds Hardscape 

Problem Type  Lights External 

Problem Type  Grounds Hardscape 

Problem Type  Pest Control 

Problem Type  Pest Control 

Problem Type  Carpentry Internal 

Problem Type  Grounds Landcape 

Problem Type  Grounds Ovals


Problem Type  Lights External 

Problem Type  Plumbing 

Problem Type  Pest Control 

Problem Type  Grounds Landcape 

Problem Type  Electrical 

Problem Type  Access Cards/Levels & Time Schedules 

Problem Type  Access Control 

Problem Type  Access Control  User Funded 

Problem Type  Air Conditioning 

Problem Type  Auto Doors 

Problem Type  Boom Gates 

Problem Type  External Carpentry 

Problem Type  Carpentry Internal 

Problem Type  CCTV 

Problem Type  CCTV User Funded 

Problem Type  Cleaning 

Problem Type  Electrical 

Problem Type  Emergency Call Points (ECP) 

Problem Type  Fire Isolation 

Problem Type  Fire Services 

Problem Type  Gases 

Problem Type  Grounds Hardscape 

Problem Type  Grounds Landcape 

Problem Type  Grounds Ovals


Problem Type  Intruder Alarms/Duress 

Problem Type  Intruder Alarms/Duress User Funded 

Problem Type  Lifts 

Problem Type  Lights External 

Problem Type  Lights Internal 

Problem Type  Locks & Keys 

Problem Type  Locks and Keys User Funded 

Problem Type  Mechanical 

Problem Type  Mould 

Problem Type  Painting 

Problem Type  Pest Control 

Problem Type  Plumbing 

Problem Type  Refrigeration 

Problem Type  Scientific Equipment 

Problem Type  Security System Custodian App


Problem Type  Signage 

Problem Type  Waste 

Problem Type  Mechanical 

Problem Type  Scientific Equipment 
R 
Definition 

Problem Type  Waste 

Problem Type  Refrigeration 

Problem Type  Gases 

Problem Type  Scientific Equipment 

Problem Type  Grounds Hardscape 

Problem Type  Pest Control 

Problem Type  Mechanical 

Problem Type  Plumbing 

Problem Type  Lights External 
S 
Definition 

SAM  Small Assets Management 

Problem Type  Grounds Landcape 

Problem Type  External Carpentry 

Problem Type  Waste 

Problem Type  Scientific Equipment 

Problem Type  External Carpentry 

Problem Type  Lights External 

Problem Type  Security System Custodian App


Problem Type  Locks and Keys User Funded 

Problem Type  Plumbing 

Problem Type  Carpentry Internal 

Problem Type  Carpentry Internal 

Problem Type  Carpentry Internal 

Problem Type  Waste 

Problem Type  Signage 

Problem Type  Electrical


Problem Type  Fire Services 

Problem Type  Pest Control 

Problem Type  Waste 

SAM  Small Assets Management 

Problem Type  Plumbing 

Problem Type  Pest Control 

Problem Type  Carpentry Internal 

Problem Type  Pest Control 

Problem Type  Cleaning 

Problem Type  Grounds Ovals 

Problem Type  Lights External 

Problem Type  Grounds Hardscape 

Problem Type  Plumbing 

Problem Type  Lights External 

Problem Type  Grounds Hardscape 

Problem Type  Grounds Hardscape 

Problem Type  Electrical 
T 
Definition 

Problem Type  Signage 

Problem Type  Plumbing 

Problem Type  Pest Control 

Problem Type  External Carpentry 

Problem Type  Access Cards/Levels & Time Schedules 

Problem Type  Air Conditioning 

Problem Type  Plumbing 

Problem Type  Cleaning 

Problem Type  Air Conditioning 

Problem Type  Carpentry Internal 

Problem Type  Waste 

Problem Type  Plumbing 

Problem Type  Mechanical 

Problem Type  Grounds Landcape 

Problem Type  Grounds Landcape 
U 
Definition 

Problem Type  Access Control  User Funded 

Problem Type  Carpentry Internal 

Problem Type  Carpentry Internal 

Problem Type  CCTV User Funded 

Departments are required to pay for the repair and any maintenance incurred on Departmental Property 

Problem Type  Intruder Alarms/Duress User Funded 

Problem Type  Lights Internal 

Problem Type  Locks and Keys User Funded 

Problem Type  Painting 

Problem Type  Carpentry Internal 

Problem Type  Refrigeration 

Problem Type  Waste 

Problem Type  Plumbing 

User Funded Requests What are the typical User Funded Requests that are logged? What is the process and what do I pay for? 
V 
Definition 

Problem Type  Scientific Equipment 
W 
Definition 
Walls  major repairs & holes 
Problem Type  Carpentry Internal 

Problem Type  Painting 

Problem Type  Mould 

Problem Type  Pest Control 

Problem Type  Waste 

Problem Type  Plumbing 

Problem Type  Scientific Equipment 

Problem Type  Signage 

Problem Type  Mechanical 

Problem Type  Carpentry Internal 

Problem Type  Grounds Landcape 

Problem Type  Carpentry Internal 

Problem Type  Painting 
Z 
Definition 

Problem Type  Plumbing 