The directory below contains information on the Problem Types located in the Archibus ServiceFM module.

A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z

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Definition

Access Cards/Levels & Time Schedules

Problem Type - Access Cards/Levels & Time Schedules

Access Control

Problem Type - Access Control

Access Control New Installations

Problem Type - Access Control - User Funded

Air Compressors

Problem Type - Mechanical

Air Compressors - Scientific Equipment

Problem Type - Scientific Equipment

Air Conditioning

Problem Type - Air Conditioning

Air Conditining Mould

Problem Type - Mould

Alarms - Contacts

Problem Type - Security System Custodian App

Alarms - Fire

Problem Type - Fire Services

Alarms - Fire Isolation

Problem Type - Fire Isolation

Alarms - Gas

Problem Type - Gases

Alarms - Intruder/Duress Alarms Faults

Problem Type - Intruder Alarms/Duress

Alarms Intruder Alarms/Duress User Funded

Problem Type - Intruder Alarms/Duress User Funded

Alarms - Johnson Control

Problem Type - Air Conditioning

Alarms - New Installations

Problem Type - Intruder Alarms/Duress User Funded

Alarms - Reports

Problem Type - Security System Custodian App

Animals - Dead

Problem Type - Carpentry Internal

Ants Pest Control

Problem Type - Pest Control

Autoclaves

Problem Type - Scientific Equipment

Auto Doors

Problem Type - Auto Doors

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Definition

Bins - overfull

Problem Type - Cleaning

Bin services

Problem Type - Waste

Bird Lice Pest Control

Problem Type - Pest Control

Blinds

Problem Type - Carpentry Internal

BMS

Problem Type - Air Conditioning

Bollards - traffic

Problem Type - Mechanical

Boom Gates

Problem Type - Boom Gates

Braille Signage

Problem Type - Signage

Braille Trails

Problem Type - Grounds Hardscape

Bridge Lighting

Problem Type - Lights External

Bright Lights

Problem Type - Lights Internal

Building Signage

Problem Type - Signage

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Definition

Card Reader Installation & changes

Problem Type - Access Control - User Funded

Carpark Lights

Problem Type - Lights External

Carpark Maintenance

Problem Type - Grounds Hardscape

Carpentry - Internal

Problem Type - Carpentry Internal

Carpentry - External

Problem Type - External Carpentry

Carpet Cleaning

Problem Type - Cleaning

Carpet Mould

Problem Type - Mould

Carpet Repairs

Problem Type - Carpentry Internal

Cats (Feral) Pest Control

Problem Type - Pest Control

CCTV Faults

Problem Type - CCTV

CCTV New Installation

Problem Type - CCTV User Funded

Ceiling

Problem Type - Carpentry Internal

Cladding

Problem Type - External Carpentry

Cleaning

Problem Type - Cleaning

Clinical Waste

Problem Type - Waste

Clocks

Problem Type - Electrical

Cockroaches Pest Control

Problem Type - Pest Control

Cold Rooms

Problem Type - Refrigeration

Computer Equipment disposal

Problem Type - Waste

Corkboards

Problem Type - Carpentry Internal

Cranes

Problem Type - Mechanical

Curtains

Problem Type - Carpentry Internal

Custodian - Key Custodian Application

Problem Type - Security System Custodian App

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Definition

Dead Animals

Problem Type - Carpentry Internal

Departmental Equipment & Property

Departments are required to pay for the repair and any maintenance incurred on Departmental Property

Disposal of old computer equipment

Problem Type - Waste

DI Water Units

Problem Type - Scientific Equipment

Doors

Problem Type - Carpentry Internal

Doors - Auto Doors

Problem Type - Auto Doors

Doors - Reader Faults

Problem Type - Access Control

Doors - Fire Doors

Problem Type - Fire Services

Door Furniture repairs

Problem Type - Locks & Keys

Door - roller

Problem Type - Mechanical

Drains - surface

Problem Type - Grounds Hardscape

Duress/Intruder Alarms Faults

Problem Type - Intruder Alarms/Duress

Dust - Air conditioning

Problem Type - Air Conditioning

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Definition

Electrical

Problem Type - Electrical

Electronic Card Faults

Problem Type - Access Control

Electronic Door Reader Faults

Problem Type - Access Control

Emergency Call Points

Problem Type - Emergency Call Points (ECP)

Emergency Lighting

Problem Type - Lights Internal

Exhaust Fans - Toilet

Problem Type - Air Conditioning

Extinguishers - Fire

Problem Type - Fire Services

Evacuation - electrical signage

Problem Type - Electrical

Evacuation - non-electrical signage

Problem Type - Fire Services

Evacuation Systems

Problem Type - Fire Services

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Definition

Fabrication

Problem Type - Mechanical

Fences

Problem Type - External Carpentry

Fences in grounds & gardens

Problem Type - Grounds Hardscape

Fertilising grounds

Problem Type - Grounds Ovals

Fire Isolation

Problem Type - Fire Isolation

Fire Services

Problem Type - Fire Services

Flickering Lights

Problem Type - Lights Internal

Fly Screens

Problem Type - Carpentry Internal

Footpaths

Problem Type - Grounds Hardscape

Fountains

Problem Type - Mechanical

Freezer Rooms

Problem Type - Refrigeration

Fridge & Freezer Alarm Contacts

Problem Type - Security System Custodian App

Fridges - defrosting & degassing

Problem Type - Refrigeration

Fume Hoods & Cupboards

Problem Type - Scientific Equipment

Fungus & Mould

Problem Type - Mould

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Definition

Gardens

Problem Type - Grounds Landcape

Gases

Problem Type - Gases

Glass Doors & Windows

Problem Type - Carpentry Internal

Glazing

Problem Type - External Carpentry

Graffiti removal

Problem Type - Cleaning

Grounds Hardscape

Problem Type - Grounds Hardscape

Grounds Landscape

Problem Type - Grounds Landcape

Grounds Ovals

Problem Type - Grounds Ovals

Gutters

Problem Type - Plumbing

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Definition

Hand Rails

Problem Type - Carpentry Internal

Hand Towel Dispenser faults

Problem Type - Carpentry Internal

Hazards

Hazard / damage to property

Heaters

Problem Type - Air Conditioning

High risk Keys

Problem Type - Locks and Keys User Funded

Hoists

Problem Type - Mechanical

Hot water services

Problem Type - Plumbing

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Definition

Ice Machines

Problem Type - Refrigeration

Intruder/Duress Alarms Faults

Problem Type - Intruder Alarms/Duress

Intruder Alarms/Duress User Funded

Problem Type - Intruder Alarms/Duress User Funded

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Definition

Johnson Control Alarms

Problem Type - Air Conditioning

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Definition

Key Custodian Application

Problem Type - Security System Custodian App

Keys and Lock repairs

Problem Type - Locks & Keys

Keys and Locks User Funded

Problem Type - Locks and Keys User Funded

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Definition

Lake Maintenance

Problem Type - Grounds Landcape

Landscaping

Problem Type - Grounds Landcape

Lawns

Problem Type - Grounds Ovals

Leaking roofs, taps, water & sewerage

Problem Type - Plumbing

Leaves around building perimeter

Problem Type - Cleaning

Lecture Theatre Fixtures & Fittings

Problem Type - Carpentry Internal

Lifts

Problem Type - Lifts

Lights External

Problem Type - Lights External

Lights Internal

Problem Type - Lights Internal

Line Marking - Ovals

Problem Type - Grounds Ovals

Line Marking - Roads

Problem Type - Grounds Hardscape

Litter

Problem Type - Cleaning

Locks new

Problem Type - Locks and Keys User Funded

Locks & Keys repairs

Problem Type - Locks & Keys

LPG

Problem Type - Gases

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Definition

Maintenance vs New Works

What is the difference between maintenance and new works?

Masonry - sandstone

Problem Type - External Carpentry

Mechanical

Problem Type - Mechanical

Mould

Problem Type - Mould

Mould in Air conditioner

Problem Type - Air Conditioning

Mould on external areas

Problem Type - Grounds Hardscape

Mowing

Problem Type - Grounds Ovals

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Definition

New Light Installation - user funded

Problem Type - Lights Internal

New Works vs Maintenance

What is the difference between maintenance and new works?

Noticeboards

Problem Type - Carpentry Internal

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Definition

Ovals

Problem Type - Grounds Ovals

Oval Lights

Problem Type - Lights External

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Definition

Painting

Problem Type - Painting

Panels - Fire

Problem Type - Fire Services

Partitions

Problem Type - Carpentry Internal

Passwords on SiPass Clients

Problem Type - Access Cards/Levels & Time Schedules

Pathway Cleaning

Problem Type - Grounds Hardscape

Pathways Lights

Problem Type - Lights External

Pathway Mould

Problem Type - Grounds Hardscape

Pest Control

Problem Type - Pest Control

Pigeons Pest Control

Problem Type - Pest Control

Pinboards

Problem Type - Carpentry Internal

Plants

Problem Type - Grounds Landcape

Playing Fields

Problem Type - Grounds Ovals

Playing Fields Lights

Problem Type - Lights External

Plumbing

Problem Type - Plumbing

Possums

Problem Type - Pest Control

Possum Boxes

Problem Type - Grounds Landcape

Powerpoints & Outlets

Problem Type - Electrical

Problem Type Access Cards/Levels & Time Schedules

Problem Type - Access Cards/Levels & Time Schedules

Problem Type Access Control

Problem Type - Access Control

Problem Type Access Control User Funded

Problem Type - Access Control - User Funded

Problem Type Air Conditioning

Problem Type - Air Conditioning

Problem Type Auto Doors

Problem Type - Auto Doors

Problem Type Boom Gates

Problem Type - Boom Gates

Problem Type Carpentry External

Problem Type - External Carpentry

Problem Type Carpentry Internal

Problem Type - Carpentry Internal

Problem Type CCTV

Problem Type - CCTV

Problem Type CCTV User Funded

Problem Type - CCTV User Funded

Problem Type Cleaning

Problem Type - Cleaning

Problem Type Electrical

Problem Type - Electrical

Problem Type Emergency Call Points

Problem Type - Emergency Call Points (ECP)

Problem Type Fire Isolation

Problem Type - Fire Isolation

Problem Type Fire Services

Problem Type - Fire Services

Problem Type Gases

Problem Type - Gases

Problem Type Grounds Hardscape

Problem Type - Grounds Hardscape

Problem Type Grounds Landscape

Problem Type - Grounds Landcape

Problem Type Grounds Ovals

Problem Type - Grounds Ovals

Problem Type Intruder Alarms/Duress

Problem Type - Intruder Alarms/Duress

Problem Type Intruder Alarms/Duress User Funded

Problem Type - Intruder Alarms/Duress User Funded

Problem Type Lifts

Problem Type - Lifts

Problem Type Lights External

Problem Type - Lights External

Problem Type Lights Internal

Problem Type - Lights Internal

Problem Type Locks and Keys

Problem Type - Locks & Keys

Problem Type Locks and Keys User Funded

Problem Type - Locks and Keys User Funded

Problem Type Mechanical

Problem Type - Mechanical

Problem Type Mould

Problem Type - Mould

Problem Type Painting

Problem Type - Painting

Problem Type Pest Control

Problem Type - Pest Control

Problem Type Plumbing

Problem Type - Plumbing

Problem Type Refrigeration

Problem Type - Refrigeration

Problem Type Scientific Equipment

Problem Type - Scientific Equipment

Problem Type Security System Custodian App

Problem Type - Security System Custodian App

Problem Type Signage

Problem Type - Signage

Problem Type Waste

Problem Type - Waste

Pumps

Problem Type - Mechanical

Pumps - Vacuum

Problem Type - Scientific Equipment

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Definition

Recycling Bins

Problem Type - Waste

Refrigeration

Problem Type - Refrigeration

Reticulation - gas

Problem Type - Gases

RO Water Units

Problem Type - Scientific Equipment

Roads

Problem Type - Grounds Hardscape

Rodents Pest Control

Problem Type - Pest Control

Roller Doors

Problem Type - Mechanical

Roof Leaks

Problem Type - Plumbing

Roof Lights

Problem Type - Lights External

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Definition

SAM

SAM - Small Assets Management

Sand Pits

Problem Type - Grounds Landcape

Sandstone Masonry

Problem Type - External Carpentry

Sanitary Bins

Problem Type - Waste

Scientific Equipment

Problem Type - Scientific Equipment

Seating - external

Problem Type - External Carpentry

Seating Lights - under seat

Problem Type - Lights External

Security System Custodian App

Problem Type - Security System Custodian App

Services Keys

Problem Type - Locks and Keys User Funded

Sewerage Leak

Problem Type - Plumbing

Shade Sails

Problem Type - Carpentry Internal

Shelving

Problem Type - Carpentry Internal

Shower Curtains

Problem Type - Carpentry Internal

Shred X Bins

Problem Type - Waste

Signage

Problem Type - Signage

Signage - electrical evacuation

Problem Type - Electrical

Signage - non-electrical evacuation

Problem Type - Fire Services

Silverfish Pest Control

Problem Type - Pest Control

Skip Bins - user funded

Problem Type - Waste

Small Assets Management

SAM - Small Assets Management

Smells

Problem Type - Plumbing

Snakes Pest Control

Problem Type - Pest Control

Soap Dispensers & faults

Problem Type - Carpentry Internal

Spiders Pest Control

Problem Type - Pest Control

Spills

Problem Type - Cleaning

Sporting Fields

Problem Type - Grounds Ovals

Sporting Fields Lights

Problem Type - Lights External

Steps - external

Problem Type - Grounds Hardscape

Storms

Problem Type - Plumbing

Street Lights

Problem Type - Lights External

Street Sweeping

Problem Type - Grounds Hardscape

Surface Drains cleaning

Problem Type - Grounds Hardscape

Switchboards

Problem Type - Electrical

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Definition

Tactile Signage

Problem Type - Signage

Taps Leaking

Problem Type - Plumbing

Termite Pest Control

Problem Type - Pest Control

Timber Fences

Problem Type - External Carpentry

Time Scheduling on Doors

Problem Type - Access Cards/Levels & Time Schedules

Timers Air Conditioning

Problem Type - Air Conditioning

Toilet - blockage

Problem Type - Plumbing

Toilet consumables

Problem Type - Cleaning

Toilet - exhaust fans

Problem Type - Air Conditioning

Toilet - roll holders & faults

Problem Type - Carpentry Internal

Toilet Sanitary Bins

Problem Type - Waste

Toilet - seats

Problem Type - Plumbing

Traffic Bollards

Problem Type - Mechanical

Trees - fallen

Problem Type - Grounds Landcape

Turf

Problem Type - Grounds Landcape

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Definition

User Funded Access Control

Problem Type - Access Control - User Funded

User Funded Boards White/Notice/Pin/Cork Boards

Problem Type - Carpentry Internal

User Funded Carpet Replacement

Problem Type - Carpentry Internal

User Funded CCTV

Problem Type - CCTV User Funded

User Funded Departmental Equipment & Property

Departments are required to pay for the repair and any maintenance incurred on Departmental Property

User Funded Intruder Alarms/Duresss

Problem Type - Intruder Alarms/Duress User Funded

User Funded Lights -New installations

Problem Type - Lights Internal

User Funded Locks and Keys

Problem Type - Locks and Keys User Funded

User Funded Paint - cosmetic change

Problem Type - Painting

User Funded Picture Hanging

Problem Type - Carpentry Internal

User Funded Refrigeration

Problem Type - Refrigeration

User Funded Skip Bins

Problem Type - Waste

User Funded Zip Water Heater Installation

Problem Type - Plumbing

User Funded Requests

User Funded Requests What are the typical User Funded Requests that are logged? What is the process and what do I pay for?

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Definition

Vacuum Pumps

Problem Type - Scientific Equipment

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Definition

Walls - major repairs & holes

Problem Type - Carpentry Internal

Walls - minor repairs

Problem Type - Painting

Walls - Mould

Problem Type - Mould

Wasps Pest Control

Problem Type - Pest Control

Waste

Problem Type - Waste

Water Leaks

Problem Type - Plumbing

Water Units

Problem Type - Scientific Equipment

Wayfinding Signage

Problem Type - Signage

Welding

Problem Type - Mechanical

Whiteboards

Problem Type - Carpentry Internal

Wildlife

Problem Type - Grounds Landcape

Windows - broken

Problem Type - Carpentry Internal

Wood staining

Problem Type - Painting

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Definition

Zip Boiler & Water Heater

Problem Type - Plumbing

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